Q: What steps does Mastercard take to ensure privacy is protected?
A: We believe that personal information is just that – personal. And, we take great care to ensure it stays that way. We embed privacy safeguards into the design and creation of all our products and services. We do this by limiting data use to what’s needed to get the job done and looking for ways to encrypt or de-identify personal information while making sure each product is still convenient and easy to use. In addition, we employ rigorous standards to ensure the safety and security of data not only within Mastercard but with all of our partners and vendors as well.
Q: Who owns personal information?
A: Your personal information belongs to you and you control how it is used.
Q: How can individuals control how their data is being used?
A: We provide individuals with privacy rights and choices. You can opt out of your personal information being used for marketing, data analytics and web analytics at any time and at no cost, using our online forms. Individuals also have the right to access, correct, modify or move their personal information via our online portal, which is currently available for all users located in the European Union and will shortly be accessible worldwide.
Q: What happens if my personal information held by Mastercard is subject to a data breach?
A: We are committed to protecting people’s privacy and personal information. We have a comprehensive incident response process to investigate and remedy any data incident, and we inform individuals if an incident puts their privacy at risk, in accordance with applicable law. We regularly conduct data breach exercises to test and continuously improve the effectiveness of our process.