Find an acquirer and get started accepting payments

To become a Mastercard merchant, simply contact an acquirer for a merchant account application

Merchant Service Provider Website Telephone Number
Bank of America Merchant Services (BAMS) https://merch.bankofamerica.com/ 1-855-833-3614
Chase Paymentech https://en.chasepaymentech.ca 1-866-833-8182
Desjardins https://www.desjardins.com/ca/business/pos-payments-financing/index.jsp?navigMW=mm&  1-888-285-0015
Desjardins Monetico https://www.monetico.ca/ (888) 285-0015
Elavon https://www.elavon.ca/ 1-866-907-4767
First Data Merchant Services https://www.firstdata.com/en_ca/home.html 1-877-916-9604
Global Payments https://www.globalpaymentsinc.com/en-ca 1-800-361-8170
Moneris https://www.moneris.com/en/ 1-855-232-2365 
People's Trust https://www.peoplestrust.com/en/peoples-payment-solutions/ 1-844-304-2083
TD Bank Merchant Services https://www.tdcanadatrust.com/products-services/small-business/merchant-solutions/index.jsp# 1-800-363-1163

Have this business information handy:

  • Your business type (Sole Proprietor, LLC/LLP, C-corporation, S-corporation, government, not for profit/tax-exempt)
  • Your industry
  • Business address
  • Employer Identification Number (EIN) or tax ID
  • Date the business was started
  • State where it was incorporated
  • Products/services sold
  • Annual transaction volume in dollars and the percentage that comes from eCommerce

You'll also need to provide the following personal information:

  • Address
  • Phone number
  • Date of birth
  • Social Security Number
  • Where you want your payments to be deposited: your bank name, routing number and checking account number

What to ask your acquirer

Do they have experience in your industry?

 It's always helpful to choose an acquirer that understands the needs of your specific industry.

Do they have the right tools and technology?

For example, does the acquirer support technology that makes transactions faster and more convenient at the point of sale?

Are they focused on security?

What are the acquirer’s policies and practices regarding fraud avoidance? Acquirers should have a clear and multi-faceted approach that involves technology.

How will they help you manage chargebacks?

Chargebacks usually happen when there is a customer dispute or an error or the financial liability typically falls on the merchant.